Warranty
Warranty
Fans Direct products carry a standard 1-year warranty from the date of commissioning to a maximum of eighteen months from date of invoice. In certain circumstances this warranty period may be varied in writing for specific projects at additional cost for each additional year of coverage sought.
Chicago Blower brand products carry a standard 1-year warranty from the date of commissioning to a maximum of eighteen months from date of invoice. In certain circumstances this warranty period may be varied in writing for specific projects at additional cost for each additional year of coverage sought.
For full details of warranty terms and conditions of sale applicable to all Australian transactions are
available for download; Australian Terms and Conditions.
For full details of warranty terms and conditions of sale applicable to all New Zealand transactions are
available for download; New Zealand Terms and Conditions.
Macroair products carry a standard 3 Year warranty.
Manufacturers warranty terms apply
For all warranty claims the following conditions apply :-
- Warranty period starts from the date of commissioning of goods supplied to a maximum of 18 months from the date of invoice and or supply to the customer.
- At no time is the customer to carry out rectification work on the product unless a specific written instruction is issued from Fans Direct.
- Proprietary products supplied as an add-on or extra to our fan products will carry the manufacturers warranty.
- Products being returned to Fans Direct for warranty inspection shall be the responsibility of the customer and are to be returned to the place of purchase. Fans Direct will cover return freight costs to the customer if the product is subsequently found to be warrantable.
- Fans Direct is not responsible for any costs associated with the removal, re-fitting or rectification work for goods returned for warranty inspection.
- Warranty is void for any product that has been tampered with without written consent by Fans Direct.
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